TERMS OF USE

 

Thank you for choosing our website “Dragatakis.gr” in order to be informed and buy one of our products.

 

Please read carefully the terms and conditions for the use of our electronic shop. If you do not agree with any of such terms and conditions, please do not proceed to the use of this website.

Intellectual property rights

All contents on “Dragatakis.gr”, such as (including but not limited to), texts, graphics, trademarks, images (irrespective of characteristics), digital files and software are the exclusive property of “Dragatakis.gr” website and they are protected by the Greek and international legislation for the protection of intellectual property rights.

 

All rights, including intellectual property and copyright, belong to the company Dragatakis Evang. Stavros and they may be used only upon the owner’s permission.

Copying or reproducing any image or logo for public use or commercial reasons without the owner’s permission is prohibited.

By using this webpage you agree and accept to be bound by the terms applicable on the date of first use.

Our company reserves its right to renew or amend the terms and conditions governing the transactions made through our website, as well as the prices of the products offered; however, it undertakes the obligation to inform the users of the webpage, in the manner it will consider appropriate, of any change or addition to such terms and conditions.

We are taking all necessary measures for the protection of your personal data, as well as of your electronic transactions.

All information provided by the user of our website is confidential and we have taken all necessary measures in order for such information to be used only for services provided to the user of this website.

 

PURCHASE OF PRODUCTS

Upon completion of your order you will receive an email whereby receipt of your order will be acknowledged. Thereafter, you will be informed again via email about the date of shipping and the date of delivery of the products that you have selected.

 

We reserve the right to refuse an order in the event that the product ordered is not on sale any more or it is not available.

The prices of the products of our webpage are VAT including (24%).

In the event that at the time the order is placed there is a change in the natural characteristics of the (material or size etc.) following arrangements with our client.

 

PAYMENT OF ORDER

For your convenience we suggest the following payment methods:

1) Cash upon delivery only for purchases in Greece: you may pay the purchase price for your order to the courier upon delivery. The cost of this service is calculated on the basis of the price of the product and the place of delivery.

 

2) Bank deposit. You may deposit the price of the purchase to our bank account held by Piraeus Bank, within two business days from placing your order.

You must fill your full name in the bank deposit slip, as well as the details of your order which will be sent via email upon completion of the order.

In order to expedite the process, (the date of deposit will be deemed as first day for the shipping), you may send via email the bank deposit slip.

3) Via Paypal: If you choose to pay via paypal, you will be navigated to their webpage, which is a safe online payment system that you may use to pay with your credit card or through your paypal account.

 

CUSTOM DUTIES

Before purchasing we recommend checking the import taxes and fees, as they are NOT included in the cost of the purchase or shipping and handling.

Please call your country's customs office if you would like an idea of fees that may be applied upon your purchase.

Please note that we are not able to estimate for you what your country will charge you in import fees when you buy a piece from me. They will be added upon receipt in the buyer's country. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.

 

Any additional taxes and duties assessed by customs are the responsibility of the customer.

RETURN AND REPLACEMENT 

 

If, for any reason, you wish to return the products that you have purchased we will accept their timely return within 14 days provided that they are delivered at their original state, in accordance with law 2251/1994 for the protection of consumers.

 

Return of products is not permitted:

1) for special orders

2) for products customized at the client’s request

3) when damages have been caused to the product upon its unsealing, for which the client is solely liable.

 

In the event that a product is returned, you will bear the shipping cost of the initial order, as well as such cost for the new one, should you decide to return the first product and replace it with another product of the same or higher value.

In any case, you must inform us about your decision via email and in due time (on the date of delivery of the product or by the next day at the latest). The return will be completed once the products have been received and inspected by the competent officer of our sales department, who will ascertain the perfect state in which the products were returned. We are then obliged within 30 days from the date of receipt of the product, to refund you the price that you have paid. Furthermore, if a product is returned or replaced, such product must be accompanied by the original purchase receipt.

Lastly, all transactions made through our website “Dragatakis.gr” are governed by the national, international and European law applicable on e-commerce issues.  We reserve the right to change at any time age and as we may consider appropriate any terms and conditions governing the use of our website.

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